Maintain Credibility with Clients by Avoiding Three Statements

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August 10, 2017
Maintain Credibility with Clients by Avoiding Three Statements

Tweet Genuine credibility is comprised of trust, experience, reputation and empathy.  Attaining an optimal balance of each element requires an investment of time in each customer relationship.  To avoid damaging your credibility, avoid these three phrases. “Sorry; something came up.”  Dale Carnegie’s 12th Human Relationship principle, ‘If you are wrong, admit it quickly and...
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Four Ways to Win a Promotion

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August 3, 2017
Four Ways to Win a Promotion

Tweet If you think you’re ready for that big promotion, be sure to take the following four steps. Be accountable.  While accountability is an intrinsic human characteristic, employee ownership can be fostered in the right environment.  Dale Carnegie’s 17th Human Relations principle is, ‘Try honestly to see things from the other person’s point of...
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Is Going Back to School the Best Next Step?

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July 27, 2017
Is Going Back to School the Best Next Step?

Tweet The results of a Harris survey for the University of Phoenix in Arizona found that nearly 80% of workers in their 20s said they wanted to change careers, followed by 64% of 30-somethings and 54% in their 40s. Considering jumpstarting a new career?  Be sure to ask the following three key questions to determine...
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Three Factors that Influence Employee Stars’ Decision to Stay Onboard

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July 19, 2017

Tweet When top talent leaves an organization, the immediate impacts on the department can feel tragic.  Since employee engagement...
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Step Outside of Your Comfort Zone and Into Success

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July 13, 2017

Tweet Everyone feels familiarity, safety and security within their individual comfort zones.  Our daily routines and patterns help stabilize...
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Four Ways to Wow Your Willpower

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July 6, 2017

Tweet Many people—myself included, exercise regularly in order to improve their overall health.  What I never realized, however, is...
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Three Steps to Setting Yourself up for Entrepreneurial Success

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June 28, 2017

Tweet Have you been dreaming of owning your own business or have an idea based on a need you’ve...
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